Frequently Asked Questions
                          Do you provide all supplies and equipments?

  • Pegasus Cleaning provides all cleaning supplies and equipment, as well as any personal
    protective equipment that is needed by our employees, when cleaning your facility.

                     Who will be responsible for the keys to our building?

  • Pegasus Cleaning requires that employees sign a form indicating they are responsible for the
    keys to your building. Of an employee quits or is terminated they must immediately return the
    keys to our office.

                                        What if something is broken?

  • If an employee accidentally breaks something they are required to leave a note at the building and
    to notify their supervisor before leaving the building. The supervisor will notify office staff and the
    next morning(Monday morning if it is Friday). Our staff will be in contact with you that morning to
    discuss replacing the item that was broken.

                                       Are you insured and bonded?

  • We have all the required insurances and are bonded.

                        How many employees will be cleaning my building?

  • This varies depending on the size of the building. Our crews usually consist of 2 to 4 employees.

              What happens if something is not cleaned to our satisfaction?

  • Please call our office at (216) 269-9145 if there are any problems. Either a supervisor or Mr.
    Morales will visit your building to evaluate the situation.
Frequently Asked Questions